TheLuxery.com takes the privacy protection of our customers very seriously. We operate at the highest standards because we value the trust you place in us. We strive to ensure that we treat all information provided by you with diligence and integrity.

This Privacy Policy is designed to make you feel safe and comfortable while using our website. It explains the data we collect and how we use it, so that you feel confident sharing information with us.

By using the services on TheLuxery.com, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.

Note: This Privacy Policy is subject to change from time to time without notice. Please review this page periodically to stay informed of updates.

Personal Details

When you create an account, make a purchase, or contact us, we may collect the following information:

• First and last name
• Email address
• Contact number
• Shipping or billing address
• PIN code

Log Data

When you visit our website, your browser sends us information called “log data,” which may include:

• Type of device you use
• IP address
• Internet browser type
• Pages you visit
• Links you click
• Number of visits
• Products you view, add to cart, or wishlist

Cookies

Our website uses cookies — small data files stored on your computer — to enhance your shopping experience. Cookies help us improve site functionality and personalize your experience.

You may choose to refuse cookies in your browser settings, but some features of the site may not work properly without them.

• To improve our products, services, and advertising through research and analytics
• To process your orders and deliver products
• To contact you with account updates, confirmations, and marketing communications (with your consent)
• To enhance website security, prevent fraud, and investigate suspicious activity

We may send SMS or make calls through third-party platforms for order confirmation, support, or promotional purposes — but only with your consent.

We may employ trusted third-party companies and individuals for the following purposes:

• To facilitate our services
• To host our website and provide infrastructure
• To send emails, SMS, or marketing communications
• To fulfill orders and deliver products
• To analyze site usage and improve performance
• To provide customer support and surveys

These third parties have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We value your trust and use commercially reasonable measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection.

Once we receive your data, we implement strict procedures and security features to prevent unauthorized access.

Our website may contain links to external sites for your convenience. We are not responsible for the content, privacy policies, or practices of these third-party websites. Please review their policies before using their services.

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them. If we discover that a child under 13 has shared information with us, we will delete it immediately.

We may update this Privacy Policy from time to time to reflect changes in technology, industry practices, or legal requirements. Non-material changes will take effect immediately upon posting. Please check this page periodically for updates.

If you have any questions or suggestions regarding this Privacy Policy, please contact us:

• Email: support@theluxery.com
• Phone: +91-XXXXXXXXXX
• Address: [Your Business Address]

Important: TheLuxery.com or its employees will never send payment links or ask for sensitive information such as passwords, CVV, OTP, or PIN via phone, SMS, or email. Please do not share such details with anyone.

TheLuxery.com is a leading brand for women’s apparel, footwear, and home décor online. Unfortunately, our brand’s popularity may attract fraudulent actors who misuse our name, trademarks, and logo on fake websites or promotions.

We caution our customers that TheLuxery.com has not authorized any third-party to sell goods or services under our name outside of our official website. Please ensure you shop only at TheLuxery.com.

We routinely report such abuses and may take legal action against those who attempt to mislead customers. If you find suspicious websites or promotions using our name, please report them to us immediately.